If you have a query regarding an order that you have already placed, you can email firstname.lastname@example.org, please include your order number in the email subject line or telephone (+44) 0800 931 3333.
You can also write to us at:
Rocks & Co UK Ltd
PO Box 17052
The European Commission is currently creating a platform for online dispute resolution (ODR). The link will be posted here as soon as the platform is ready.
The European Commission provides a platform for online dispute resolution (ODR). This can be found at: http://ec.europa.eu/consumers/odr/